FAQs

Frequently Asked Questions

1. Do you offer international shipping?
Currently, Mowvera ships only within the United States. We do not offer international shipping at this time.

2. What types of products does Mowvera sell?
We specialize in high-quality hardware tools and garden essentials, including hand tools, power tools, fasteners, plumbing supplies, outdoor equipment, and lawn mowers. Every product is selected for its durability, performance, and reliability.

3. How can I place an order?
Orders can be placed directly on our website. Simply browse our catalog, add the items to your cart, and check out securely using our payment system.

4. What are the shipping fees?
We offer free standard shipping on all orders across the United States.

5. What is your estimated delivery time?

  • Handling Time: 1–2 business days
  • Transit Time: 5–7 business days
    Most orders are delivered within 6–9 business days in total.

6. Can I cancel my order after placing it?
Yes, you can cancel your order as long as it hasn’t shipped yet. Contact us as soon as possible at support@mowvera.shop or through our 24/7 live chat for a full refund.

7. What if my tracking information isn’t updating?
If your tracking hasn’t updated within 24–48 hours of shipment, please reach out to our support team. We’ll investigate and provide an update.

8. How do I return a product?
To start a return, email us at support@mowvera.shop or message us through live chat. Our team will guide you through the return process and provide a return label.

9. What if I receive a damaged or incorrect item?
If you receive an item that is damaged or incorrect, contact us within 30 days of delivery. We’ll promptly arrange a refund or replacement.

10. Do you charge any restocking fees for returns?
No, we do not charge any restocking fees. Our return process is transparent and hassle-free, with no hidden costs.

For more Information:

Trade Name: Mowvera
Support: 24/7
Business Hours: 9:00 AM to 5:00 PM (Monday to Friday)
Business Number: +1 (458) 257-2630
Business Mail: support@mowvera.shop
Business Address: 3645 Mahlon Ave, Eugene, Oregon 97401, United States